Frequently Asked Questions
Do I need coding skills?
No! The widget embed is just one line of code — copy and paste. No programming knowledge needed. If you use WordPress or Shopify, just paste it in the theme settings.
Can I use it on multiple websites?
Yes. Create a separate API key for each website. The Pro plan gives 3 keys, Business gives 10.
What happens if I reach my monthly message limit?
The chatbot will stop responding until the next billing cycle resets your limit. You can upgrade your plan anytime to get more messages.
Can I customize the chatbot colors and name?
Yes! Use the data-title and data-color attributes on the script tag. Example: data-title="Support Bot" data-color="#ff6b6b"
Is the widget safe? Will it break my website?
Yes, completely safe. The widget uses Shadow DOM technology which means its styles are 100% isolated — it cannot affect or break your existing website design.
How do I restrict the chatbot to only my domain?
When creating an API key, enter your domain name in the "Allowed Domains" field (e.g. example.com). Requests from other domains will be rejected automatically.
Can I cancel anytime?
Yes. You can cancel or downgrade your plan at any time from the Billing & Plans page. Paid plans are billed monthly with no lock-in.
How do I contact support?
Email us at support@webelancer.in or use the contact form on webelancer.in. We typically respond within 24 hours.